Terms & Conditions


–  For the purposes of this document, the Customer shall be used to refer to any company, partnership or individual who has: Entered into any hire agreement with Gorilla Audio, which might be defined as a contract under the terms of English law.

–  All equipment hired remains the property of Gorilla Audio at all times.

–  The acceptance of these terms are implicit upon receipt by the customer of goods and/or services from Gorilla Audio, irrespective of whether the customer has acknowledged them or not.

–  Receipt includes arrival of equipment and/or staff on an event site, whether the customer is present or not.

–  All items are inspected by Gorilla Audio before delivery and sent out in a working condition. It is up to the Customer to immediately report any items found to be faulty, not present or not as originally described, upon receipt of the goods. Failure to do so will compromise Gorilla Audio’s obligation to replace or repair the item/s and could mean the customer is liable for the loss and damage instead.

–  Hire charges are based on the period of the contract, irrespective of whether or not the equipment is in use. The hire period begins upon receipt of the equipment by the Customer, and ceases upon return of the equipment to Gorilla Audio.

–  Equipment is not regarded as returned to Gorilla Audio until it is checked and inspected by a member of Gorilla Audio staff.

–  Equipment hired will be entirely at the Customers risk during the hire period and the Customers will be responsible for any loss or damage however it may occur.

–  The Customer is also responsible for ensuring that Gorilla Audio’s equipment shall not be used for any purposes beyond its capacity or any manner likely to result in undue deterioration of the equipment.

–  Any loss or damage to the equipment is to be reimbursed to Gorilla Pro Audio by the Customer, to the full replacement value thereof.

–  The Customer will be responsible for ensuring that any relevant regulations or statuary provisions governing, or relating to, the uses of the hired equipment are complied with during the hire period. Gorilla Audio in no way assumes liability for the consequences of any non- compliance with such regulations, rules or statutory provisions. Equipment will be supplied to the Customer in normal working order, and Gorilla Audio’s liability for any defect or failure of the equipment hired is limited to rectifying any defect or failure that has arisen from normal usage only.

–  Gorilla Audio cannot be responsible for any injuries to the personnel or damage to the property consequential to and arising from any improper use of the equipment by the customer or by any other person, whether or not authorised by the customer, during the hire period.

–  Where the customer has erected equipment or modified a structure supplied by Gorilla Audio, Gorilla Audio will not be responsible for injuries to personnel or damage to property consequential to, or arising from this structure.

–  Hired equipment must not be altered by the customer or modified in any way. In particular, cables must not be cut and plugs and sockets must not be rewired by the customer. Any equipment found to have been modified in any way altered and any cables or components found to be have been damaged by cutting or attempts at modification will be charged at replacement price upon return.

–  Gorilla Audio must be notified of any damage to, failure of, or defect in any hired equipment within 24 hours of its occurrence, and the same must be confirmed in writing within a three day period of the initial notification. In the absence of such notification, the customer will be charged with the full cost of repair or replacement of the affected equipment.

–  The customer will be responsible for advising Gorilla Audio, in advance, of the intended location of use for all hired equipment during the hire period. Immediate notification must be provided of any changes in such location, and confirmed in writing within a three day period of the initial notification. No equipment hired from Gorilla Audio may be taken outside the mainland of Great Britain, either for any offshore island or to any foreign country without the prior written consent of Gorilla Audio.

–  If the agreed hire charges are not paid on the due date then Gorilla Audio will reserve the right to repossess the hired items and will not be liable for any damage or loss which may be suffered by the customer as a consequence of such repossession. Additionally, legal proceedings may be started to reclaim any and all moneys owed, as well as compensation for potential lost earnings during the period of non-payment.

–  In the event of the equipment ordered not being available through circumstances beyond the control of Gorilla Audio, Gorilla Audio reserves the right to substitute equipment of similar quality for all or part of the hire.

–  No information or data contained in any of Gorilla Audio catalogues or price lists shall deemed to constitute any part of a contract of hire, and such information is intended for the purpose of general description only.

–  Before issuing any equipment for hire, Gorilla Audio may require a deposit from the customer which may be any sum up to the full replacement cost of the equipment hired. Similarly Gorilla Audio may, at its discretion require payment of the full hire charge in advance.

W: www.gorilla-audio.co.uk
E: Info@gorilla-audio.co.uk
F: Facebook.com/gorillaaudiohire

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